Our Child Safety Commitments
1. Leadership and a Child-Safe Culture
Child safety is a shared responsibility and a priority in QRCA’s leadership, decision-making and daily operations.
Our child safety arrangements are overseen by Daniel Ricardo and Sharon Ricardo, both registered Queensland teachers.
We establish clear safeguarding expectations, promote professional conduct and consider children’s safety when planning and reviewing our programs.
2. Listening to Children and Respecting Their Rights
Children have the right to express their views, ask questions, raise concerns and participate in decisions affecting them.
We encourage students to contribute to their learning activities and to speak with a trusted adult if anything makes them feel uncomfortable, worried or unsafe.
We are committed to listening respectfully, taking concerns seriously and responding in ways appropriate to each child’s age and needs.
3. Working with Families and Our Community
Parents, guardians and families are important partners in keeping children safe.
We aim to provide clear information about our programs, supervision, safety expectations and reporting arrangements.
We welcome feedback from children and families and encourage open communication about matters affecting children’s safety and wellbeing.
4. Inclusion, Equity and Cultural Safety
Every child deserves to feel welcome, valued, included and respected.
QRCA is committed to respecting children of different cultural backgrounds, identities, abilities, family circumstances and learning needs.
We recognise and uphold the right of Aboriginal and Torres Strait Islander children to cultural safety, including respect for their identities, cultures, connections and experiences.
We seek to identify and remove barriers that may prevent children from participating safely and confidently.
5. Suitable and Responsible Staff and Contractors
QRCA expects everyone working with children to demonstrate appropriate professional behaviour and a commitment to child safety.
We apply relevant Blue Card screening and exemption requirements, communicate safeguarding responsibilities, and maintain professional boundaries between adults and students.
Staff and contractors must follow QRCA’s Child and Youth Risk Management Strategy and Code of Conduct.
6. Responding to Concerns and Complaints
Children, parents and guardians have the right to raise concerns and be treated respectfully.
QRCA is committed to responding promptly, fairly and sensitively to child safety concerns, complaints and allegations of inappropriate conduct.
We prioritise children’s immediate safety, respect privacy, maintain appropriate records and make reports to external authorities when required.
No child or family should be discouraged or disadvantaged for raising a genuine concern.
7. Safeguarding Knowledge and Training
We support staff and contractors to understand their responsibilities for protecting children.
This includes communicating child safety requirements, explaining reporting arrangements, providing induction and supervision, and updating safeguarding knowledge when needed.
8. Safe Physical and Online Environments
QRCA seeks to minimise risks across its learning spaces, school programs, holiday activities, robotics competitions and online interactions.
Our safety arrangements include appropriate supervision, equipment safety, student arrival and departure controls, and clear professional boundaries.
We protect children’s privacy and apply safeguards to photography, video, digital communication and the handling of personal information.
9. Reviewing and Improving Child Safety
Child safety requires ongoing attention.
QRCA is committed to reviewing its policies, procedures and safeguarding practices, considering feedback from children and families, and making improvements when risks or opportunities are identified.
10. Clear Policies and Procedures
QRCA maintains a Child and Youth Risk Management Strategy and Code of Conduct to guide how we protect children.
These documents address responsibilities, expected behaviour, screening, supervision, risk management and responding to child safety concerns.
Relevant child safety information is made available to families, staff and contractors.
For Children and Young People — Your Safety Matters
You have the right to:
- Feel safe and be treated kindly and fairly.
- Be listened to and taken seriously.
- Say something if you feel worried, uncomfortable or unsafe.
- Ask questions and make choices about activities that affect you.
- Get help from a trusted adult.
If something doesn’t feel right:
- Tell Daniel, Sharon, your parent or guardian, or another adult you trust.
- Explain what happened in your own words. You do not need to know exactly what to say.
- If the first person cannot help, tell another trusted adult.
You will be listened to and supported. You will not be in trouble for raising a genuine safety concern.
You can also contact Kids Helpline on 1800 55 1800 or visit kidshelpline.com.au.
If you or someone else is in immediate danger, call 000.
How Parents, Guardians and Community Members Can Raise Concerns
If you have a question, complaint or concern about a child’s safety or wellbeing at QRCA, please contact:
Queensland Robotics & Coding Academy
Child Safety Contacts: Daniel Ricardo and Sharon Ricardo
Email: admin@qrca.com.au
You can raise concerns about supervision, behaviour, bullying, inappropriate communication, discrimination, safety arrangements or any other matter affecting a child.
QRCA will consider the concern, prioritise immediate safety, document relevant information and determine appropriate next steps, including external reporting where required.
You do not have to report a concern to QRCA first.
If a concern involves QRCA personnel, including Daniel or Sharon, or you are uncomfortable reporting internally, you may contact Queensland Police or the relevant Queensland child protection authority directly.
- Emergency or immediate danger: 000
- Queensland Police (non-emergency): 131 444
- Queensland Child Safety After Hours: 1800 177 135
QRCA will not prevent or discourage anyone from contacting an appropriate external authority.
Our Child Safety Policies
QRCA’s safeguarding arrangements are supported by its approved Child and Youth Risk Management Strategy (Version 1.1), including its Code of Conduct and child protection reporting procedures.
View QRCA’s Child and Youth Risk Management Strategy — Version 1.1
Parents and guardians may also request information about QRCA’s safeguarding procedures by emailing admin@qrca.com.au.
Our Ongoing Promise
Every child deserves to feel safe, included, respected and heard.
We are committed to building a culture where children’s safety and wellbeing come first, families are valued partners, and everyone involved in QRCA understands their responsibility to protect children.
Queensland Robotics & Coding Academy Pty Ltd
Child Safety and Wellbeing Commitment
Updated: 9 November 2026